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Refund & Exchange Policy

Terms and conditions for returns and exchanges

During sales, promotions, and holiday seasons, exchanges and refunds are strictly unavailable.

Exchanges are only available within 48 hours of delivery. Refunds are not available for governorate orders.

Exchanges and refunds are available within 48 hours of delivery, exclusively through our branch.

Items must be in their original, unused condition, with all original tags attached and the invoice included.

● Please review your order upon receipt

● Contact us within the specified period if you have any notes or concerns.